The purpose of this book is to help the reader to better understand American values, expectations, and behaviours in business activities and to help them to develop practical strategies for being successful in working with Americans.
AUTHOR BIOG:
Robert Day is an American living in London. He lectures on working and doing business with the Americans at Farnham Castle Centre for International Briefing - widely acknowledged as the world's leading provider of intercultural management training and briefing. It has an unmatched reputation for helping individuals, partners and their families to prepare to live and work effectively anywhere in the world.
CONTENTS:
1. Introduction
2. The American Way
- A case of culture shock
3. The American view of the World
- 4. Getting to know you
- social and business relationships
5. The American at work
- Expectations of job, career and company
6. 'My way of the highway!'
- Management and Teamwork with Americans
7. Business communication, american style
8. 'Lets make a deal!'
- Negotiating with Americans
9. American Business Etiquette and 'Workplace Correctness'
10. The Big Picture
- preparing to work with Americans
11. The two-way bridge
- enabling Americans to understand you
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