This book provides instruction on the requirements for the Institute of Leadership and Management coaching & mentoring qualifications levels 5-7. As a leader, senior manager or executive, you are often required to act as a coach or mentor for your staff. This book will enable you to set up coaching programmes that can make a significant difference to staff retention and motivation. It will give you the knowledge and skills you need to encourage your staff to grow so that you can get on with your own essential leadership role. In this book you'll discover how to: - become an effective leader and coach *distinguish between coaching and mentoring - establish the right coaching climate *develop effective communication skills - set up the first coaching session *present a business case for coaching ...and much more. You'll also find out the various coaching models available and equip yourself with useful tools and exercises that you can employ in your coaching sessions.
REVIEWS:
'Jackie clearly shows how to set up a robust coaching programme, explores a wealth of case studies from both the private and public sector, and writes comprehensively on coaching supervision, the importance of coaching presence and self-reflection. If you are coaching in the workplace this book is a must!' Laura Berman Fortgang, American coaching pioneer and author. 'One for those managers that want to make progress in their careers. I would have no hesitation in recommending this book for anyone who is either looking to move into a coaching role within a business, or one that is looking to complete the ILM accreditation...a worthy addition to any business bookcase.' www.familyfriendlyworking.co.uk. 'Full of useful content...very practical...I would definietly recommend this book for its usefulness and ease of readling along with comprehensiveness.' ILM Magazine. 'A very good introduction to coaching.' Manager The British Journal of Administrative Management.
AUTHOR BIOG:
Jackie Arnold is a Certified Coach and ILM tutor/assessor. She holds a Diploma in Coaching Supervision from CSA. She is herself practising coaching skills in her everyday life
CONTENTS:
List of figures and tables
Acknowledgements
Introduction
1. What is Coaching?
2. Become an effective leader and coach
3. Internal and external coaching
4. The differences between coaching and mentoring
5. Establishing the right climate
6. Coaching Models
7. Coaching tools and exercises
8. Effective communication skills
9. Analysing comminications to indentify meaning
10. Respecting others' worldviews and motivating your coachees
11. Overcoming barriers to coaching and mentoring
12. Understanding the role of power and authority
13. Setting up the first session
14. Presenting a business case for coaching
15. Coaching supervision and super-vision
16. Co-Coaching and team coaching
17. Organisational approaches to coaching
Appendix 1
- Sample forms and competences
Appendix 2
- Controlling costs
Appendix 3
- Case studies and evidence to support the value of coaching
Useful resources
Index
|
){kind=link}
